Why use us

At Onswitch we are single–minded about what we do – it's all about helping your business grow.

Most of our clients see an increase in practice profitability and client numbers after working with us. Here is some of their recent feedback:

We have a vast experience of animal behaviour to draw on; because when you work with end consumers who can't tell you what they need, you can be sure that Onswitch can.

"Using the Mystery Shopper made us realise there were missed opportunities."

"As a result... we are now able to ensure that all clients are asked the same key questions."

"(Mystery Shopper) helped us realise that not everyone was receiving practice literature as routine."

"...this has led to less confusion at reception and as a result, fewer people waiting for prolonged periods of time."

"The Mystery Shopper helped us view our practice through the eyes of our clients."

"Positive feedback... was a real boost to team spirit."

"(Mystery Shopping) has resulted in increased sales from existing customers and the development of new sales and marketing opportunities."

"Our statistics indicate that the Practice is growing in client numbers and pet visits since (being Mystery Shopped)."

Source: feedback from clients using Onswitch's Mystery Shopper Programmes, 2007.

We'd love to work with you – we know we can help. To find out how we can switch your business ON, contact us and one of our team will be in touch soon.