The Customer Journey

What is it?


Practical tips and tools to help you deliver a better customer experience by focusing on every point of interaction as clients journey through your practice. Suitable for all members of the practice team.

What will I get?


Memorable CPD onboard Bertha, the Onswitch training bus: 10am-4pm with lunch, refreshments and an engaging, interactive day of CPD

Why do I need it?


The little things make a big difference – see your practice as your clients do and help them recommend you to others

#First4Tickets


When you buy the #First4Tickets we can bring Bertha closer to your practice when we are in your area. This makes it easier for your team to get to their CPD day, but you will have to be quick as its only the first four tickets that gets this option!

To get #First4Tickets please call 01476 565 343 and speak with Carole or Danny in the Bertha Team.