Managing Difficult Situations

What is it?


Simple but effective tools to help you deal effectively with problems and issues, strengthening bonds with clients. Suitable for all members of the practice team.

What will I get?


Memorable CPD onboard Bertha, the Onswitch training bus: 10am-4pm with lunch, refreshments and an engaging, interactive day of CPD. Personalised DISC report.

Why do I need it?


By understanding how personalities and communication styles differ you can manage any situation calmly and effectively, removing stress and improving relationships