Simple but effective tools to help you deal effectively with problems and issues, strengthening bonds with clients. Suitable for all members of the practice team.
Memorable CPD onboard Bertha, the Onswitch training bus: 10am-4pm with lunch, refreshments and an engaging, interactive day of CPD. Personalised DISC report.
By understanding how personalities and communication styles differ you can manage any situation calmly and effectively, removing stress and improving relationships