What is it?


In collaboration with Easy Direct Debits, Onswitch are running a series of CPD days called ‘Health Plans Made Easy’, covering everything you need to know to make your Health Plans successful.

What will I get?


Memorable CPD onboard Bertha, the Onswitch training bus: 10am-4pm with lunch, refreshments and an engaging, interactive day of CPD

Why do I need it?


The day will cover:

– Why Pet Health Plans are good for pets and their owners.
– What pet owners want from a vets to help them take care of their pets.
– When to talk about Health Plans and what to say.
– The key messages about Health Plans, at each of the customer touch points:

– Online
– On the phone
– In reception
– In the consult room
– And in practice materials