MSPA MRS
Inspiring Change...

Training

At Onswitch, we understand that your CPD budget is not a bottomless reserve.

We know that keeping up to date with clinical skills, academic knowledge, personal development and practice management can be a real challenge to accommodate within your available funds.

That's why we provide training that is not only very competitively priced, but which is proven to deliver back into your practice's bottom line:

  • 5 steps telephone training (tailored either for small animal or equine practice) that will help significantly boost your call conversion levels (and thus new client registrations)
  • 7 steps consult skills training that drives word of mouth client recommendation
  • Managing Difficult Situations will help you learn how to tackle even the most challenging situation, from an invoice disagreement to a client unhappy with your service
  • Customer Journey delves into the journey YOUR customers walk when the choose your practice, from online presence to after care


You can find out more about each of these by clicking on the tabs to the left. Or give us a call to talk about your specific requirements - we're always happy to create bespoke training packages that meet the individual needs of you and your team.


 

Picture of a Bassett Hound on the telephone

Inspiring Change.....

 

‘OK so call us, email us, text us, send
a pigeon, but ask us that question you
need to know the answer to –
we will point you in the right direction ...
it doesn’t cost a penny to have a chat ....
email now on
info@onswitch.co.uk

 

Click here to download a copy of our training terms and conditions

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