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Join us for a Webinar on November 25
For a client to be seen by the vet, they need to have been successfully dealt with by the receptionist and yet practices are often poor at training their reception staff.

In this talk, Alison Lambert, a vet and founder of Onswitch will discuss strategies to improve the quality of the reception for the benefit of the whole practice.
Whilst this talk will be especially useful to senior vets and practice managers, all staff( receptionists, nurses and assistant vets) will gain useful insights into the state of veterinary practice by attending Alison's talk

Title: Spend £1500 of CPD money on your reception team! - How training your reception team will change your practice for the better!

Date: Thursday, November 25, 2010

Time: 9:00 PM - 10:00 PM GMT
After registering you will receive a confirmation email containing information about joining the Webinar.
Space is limited.
Reserve your Webinar seat now at:
click here to register

On 30th November will be the second webinar for Merial.
To view, simply visit www.practiceplusonline.co.uk and click ‘Log in’. If you miss the first transmission of any of the webinars you can watch them on demand at the same address.

Once you’ve watched each webinar you will also be able to download a CPD certificate if you wish.